Case studies
Leading US Tech Company
- Industry: Technology
- Employees: 1800
- Pillars: Body, Finances, Mind
- Location: Australia
The Brief:
With an internationally renowned benefits reputation, we knew we had to bring our A-game for this client when setting up their Australian branch benefits. Their brief was simple, build a benefits package that would attract outrageous talent and support their total wellbeing, from head to toe. We went to the market and put together a suite of life insurances, private health insurance and wellbeing initiatives; all aimed at ensuring both the company and their people flourished.
Problem:
- Requirement to replicate global benefits in the Australian market, but didn’t have the local market knowledge
- A constant need to evolve and meet the wellbeing needs of hundreds of employees with the rapid growth of the company
- Time and resource poor
Solution:
- Provided the local expertise and engaged with market leading insurers and wellbeing providers to build a complete benefits package
- Managed mind, body and financial need through insurance, superannuation, financial education, onsite GP and psychology, childcare and novated leasing, plus much more
- We took the stress off HR functions by being the expert resource for all things benefits, including answering employee questions, benefit administration and vendor management
Results:
- Leveraged relationships with the market, we consistently secured competitive rates and higher levels of service from vendors
- The company continues to grow in size, attracting leading talent and engaging existing employees
- We provided the time and expertise to save the company money in HR resourcing
- $1.4M – we save this company in 2 FTEs and benefits savings
- We constructed processes reduce benefits costs by $1.4 million
- 847 employee queries answered over 12 months
- 210 people benefited from individual general advice consultations over 12 months
Privately Owned Manufacturing Company
- Industry: Manufacturing
- Employees: 6000
- Pillars: Finances
- Location: APAC
The Brief:
This company spans across Australia as a prominent player in the manufacturing industry. Our mandate was to make sure their people, from 200 top level executives to their 4000 warehouse workers, were taken care of, using a segmented benefits approach.
Problem:
- A disjointed benefits and wellbeing program and a lack of engagement from their people
- Tight budget
- Lack of claims advocacy
Solution:
- Aligned the company’s benefits and wellbeing strategies, introduced financial wellbeing and promoted existing benefits through varied forms of communication, including newsletters, QR codes, digital tools, web conferencing and more
- Worked creatively with vendors to pool funds and use this across several benefits, keeping company costs at a minimum
- Integrated the company and insurer claims processes, oversaw administration and acted as caring advocates for claimants
Results:
- An engaged workforce, with hundreds of employees attending onsite vendor visits and consolidating into the new default super fund
- A robust financial benefits package funded through external parties, saving the company hundreds of thousands of dollars
- Shorter claims notification periods and a greater level of support for both the company and those on claim
- Accumulated over $30,000 in wellness credits and offered negotiated funds pooled for discretionary wellbeing usage
- 72% of employees consolidated into default super fund, saving duplicate fees and premiums
Australian FinTech Company
- Industry: Technology
- Employees: 280
- Pillars: Body, Finances
- Location: Australia
The Brief:
This company is a market leader in its industry; known for its innovation and entrepreneurship. We knew we needed to match this culture of ingenuity with a unique and engaging benefits design.
Problem:
- Unsure of the wellbeing needs of their people
- Recognised they were not competitive against peers for benefits
- Financial stress in the workplace
Solution:
- Ran the Discover Program; a bespoke survey that provides the employer with data to make informed decisions on benefits design
- Introduced employer funded insurance and financial education programs. Voluntary health insurance was also made available
- Launched bespoke financial education, specifically built on the results of the Discover Program
Results:
- Knowledge of what people value in a benefits program and what they need to be the most productive at work and home. We built benefits program around this knowledge
- Company growth as a result of a competitive package, showing the company cares about their people
- Well attended financial workshops and individual financial advice consultations
- 29 people benefited from individual general advice consultations over 12 months
- 14% staff growth in 24 months
- 66% Discover Survey response rate – providing clear direction for our benefits strategy for the client